Data collection and retention
RAN collects anonymised data and information about visitors to our website by using cookies.
RAN collects personal data about you only by your active consent - ticking “yes” in our online forms. RAN does not collect sensitive personal data or "Special category data" about you.
RAN collects organisational information about RAN Members, potential Members and other voluntary, community, statutory, public and private sector organisations.
All data collected and information processed by RAN is used to provide a service to you or your organisation, as well as to allow us to produce reports on our work.
RAN ensures, as far as is possible, that any data and information we hold is accurate and up-to-date and only kept for as long as necessary.
Amendment or deletion of your data
If you want to know what personal data that RAN holds about you, please Contact Us. We will respond to all requests for information about your data within the statutory timescales.
If you want RAN to amend or delete your personal data, please request this, via our Contact Us page, or in email to bdm@readingadvicenetwork.org.uk
Cookies and tracking users
Cookies are small text files placed on your digital device by websites that you visit. They are widely used in order to make websites work, or work more efficiently.
RAN collects and uses anonymised information about website visitors by the use of Third Party cookies, including Google Analytics cookies. We use Google Analytics to track: what pages you visit, how long you use the site, how you got to the site, which browser you use and what links you clicked on. We do not allow Google to share this data. We do not collect "the last octet of your IP address" which means we fully anonymise all Google Analytics data before storage; we cannot identify you or your location, but this gives us enough anonymous data to enable our website to function.
RAN does not set any other cookies for the use of our site.
We ask that you allow the cookies we set, to help us provide a better service. If you do not want to receive cookies from our website, select ‘cookie settings’ under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under 'settings' you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at www.allaboutcookies.org/