The forthcoming RAN Forum "Universal Credit: six months in" couldn't be coming at a more fortuitous time.
The Guardian published an article on 12th May about the complexity of UC and how many claims are failing because of that:
theguardian.com/society/2018/may/12/one-in-five--turned-down-for-universal-credit-rules-too-complex
"Ministers have already been forced to slow down the rollout of universal credit and to ensure that claimants receive their payments sooner after concerns that some were waiting well over a month for funds and were facing mounting rent arrears. Some welfare campaigners now fear that the complexity of the application system has left thousands of applicants falling foul of the rules."
Come along to the next RAN forum on 21st June 2018 starting at 9:30am at Reading Council Chamber.